For Immigration firms

Calm the long wait for immigration clients

Immigration cases mean long, opaque waits — months between a filing and a receipt, a receipt and an interview. With no visibility, clients fear they've been forgotten, and they call to check. Docka sends a bilingual update the moment the case moves, so clients feel informed and held through the wait instead of anxious and in the dark.

What your clients see at each stage

  1. 1

    Intake

    We gather your documents and open your case.

  2. 2

    Filing

    Your application is prepared and submitted.

  3. 3

    Receipt / pending

    The agency has your case — now we wait for the next step.

  4. 4

    Interview / RFE

    We prepare you for your interview or any request for evidence.

  5. 5

    Decision

    A decision is issued on your case.

You map these once to your own stages — in Clio or by hand. After that, every change you already make updates your client automatically.

English and Spanish, automatically

Clients read their timeline in their language — no extra work for your staff.

Reassurance through the silence

Immigration's longest stretches have no news. A simple 'still pending, here's what's next' keeps clients calm.

Discreet and private

Updates link to a private, no-login page — nothing sensitive sits in a text.

Fewer status calls, calmer immigration clients

Connect your case software or run it by hand. 14-day free trial, no demo, no contract.

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Also serving personal injury · family law firms.