For Personal injury firms
Your personal-injury clients stop calling for updates
Personal-injury cases run for months — investigation, treatment, the demand, negotiation. The work is invisible to your client, so they call and email constantly asking what's happening. Docka sends a quietly branded text and email every time you move the matter's stage, linking to a live progress timeline. They see exactly where their case stands, and your team gets its phones back.
What your clients see at each stage
- 1
Investigation
We're gathering the police report, photos, and witness statements.
- 2
Medical treatment
Focus on healing — we collect your records and bills.
- 3
Preparing the demand
We package your injuries and costs for the insurer.
- 4
Negotiation
We negotiate for the strongest possible offer.
- 5
Settlement
Your case resolves and funds are disbursed.
You map these once to your own stages — in Clio or by hand. After that, every change you already make updates your client automatically.
Built for the long wait
PI clients sit in 'Medical treatment' for months. A periodic 'still on track' update is the difference between a calm client and ten voicemails.
Variance-framed timelines
Docka shows 'usually 1–6 months,' never a deadline — so a slow insurer never makes you look late.
Bilingual out of the box
Every timeline is available in English and Spanish, automatically.
Fewer status calls, calmer personal injury clients
Connect your case software or run it by hand. 14-day free trial, no demo, no contract.
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